Terms and conditions of use

General Terms and Conditions of Sale

These General Terms and Conditions of Sale (hereinafter “T&C”) shall apply to all sale contracts between Alice Optical, via A. Moro 21 - 95029 Viagrande (Italy), which operates this website and any customer resident in any of the countries where this website is or will be active (hereinafter, the “Customer”).

The Customer should read these T&C carefully before placing any purchase order within this website, as these T&C shall apply to every order of items made through this website. Customer, by accepting these T&C, acknowledges and declares that he/she is a consumer and purchases GETYOURGLASSES.IT items only for his/her personal use, and not for re-selling them in the course of a commercial or business activity, of any kind whatsoever.

The Website may contain links to third party websites that are not owned or controlled by Alice Optical. Alice Optical has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites. In addition, Alice Optical will not and cannot censor or edit the content of any third-party site. By using the Website, you expressly waive Alice Optical from any and all liability arising from your use of any third-party website. Accordingly, we encourage you to be aware when you leave the Alice Optical Website, to read the terms and conditions and privacy policy of each other website that you visit.

Please review our Privacy Policy, which also governs your visit to this Site, to understand our practices.

If you access and use this Site outside the Italy you are responsible for complying with your local laws and regulations.


Terms & Conditions

You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use, and to abide by and comply with these Terms of Use.

Any order placed by Customer shall be binding on Alice Optical only upon acceptance and further confirmation by Alice Optical, to be sent to Customer through an e-mail message. Alice Optical may at its own discretion refuse any order, or decide whether or not to totally or partially accept any modifications to the order requested by the Customer, provide said requests reach Alice Optical before shipment of the selected items.

If any item that Customer has ordered is not available (not only temporarily), Alice Optical shall not be bound by any obligation to deliver; in this event Alice Optical will inform Customer about non-availability of the ordered item and reimburse the amount, if any, already received in payment of relevant price.

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.

Any sale agreement between Alice Optical and Customer shall be understood as concluded only upon written confirmation of the order sent to Customer through an e-mail message by Alice Optical.

Alice Optical shall use its best endeavours to procure that prices indicated on this website are correct and updated. Shipment and delivery costs shall be charged on the Customer at the time of shipping the ordered item, according to the delivery fees in force at that time and as indicated in the applicable section of this website.

Customs: outside the European Union, some countries may apply customs protocols & duties, please check beforehand with your local authorities. If there were costs and duties while sending the packet, these are borne by the customer.

Delivery of items purchased by the Customer shall be made to the indicated delivery address. Shipping costs and time of delivery may vary on a country basis, with a maximum delivery frame of 30 (thirty) days; should delivery be delayed due to circumstances beyond the reasonable control of Alice Optical, Customer shall be notified with an alternative date of delivery.

Payment shall be made by Customer at the time of placing the order either by credit card or as otherwise specified in the applicable section of this website.

Alice Optical is entitled, at its discretion, to withhold, suspend or cancel delivery or fulfilment of any of its obligations under any sale contract with the Customer in case of material non fulfilment by the same Customer of obligations arising out of previous or concurrent sale contract(s) with Alice Optical.

Customer may return items purchased on www.getyourglasse.it  within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned item.

For more information on the return procedure, please visit the section dedicated to returns and refunds of the website.

Should one or more provisions of these T&C be void, voidable, illegal or ineffective, this shall not give rise to total ineffectiveness of the T&C.

These T&C are subject to Italian legislation. Each and any dispute deriving therefrom shall be deferred to the exclusive jurisdiction of the competent Court of the city of Catania (Italy).